About


The Individuality

FAQ


  • Where is the store based?

    Tuscaloosa, AL

  • What am I purchasing?

    Typography Print:
    Typography prints are designed by Megean Knight of The Individuality. You will receive a full color, photo quality print. Please do not reproduce any prints. The Individuality retains all copyright and ownership of design.

    Branding Packages:
    You are purchasing a design that will be delivered by digital download or email. You will not receive any paper items associated with purchased design.

  • Do you accept orders placed outside of the US?

    Typography Prints: Not at this time.

    Branding Packages: Yes.

  • How long will it take to receive my order?

    Typography Prints:
    Please allow up to 48 hours for your order to be processed. All prints will be shipped through USPS standard mail.

    Branding Packages:
    Each product description will include the approximate delivery time.

  • Can I order custom products?

    Of course! The Individuality is dedicated to provided custom design solutions to individuals and businesses. Please contact [email protected] for custom order information.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.